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Solutions Collaboration
Solutions

Collaboration

Rely on an Expert Unified Communications Consultant to Increase the Quality of Your Collaboration

Converged Technology Group will help you make the most of every minute and seize opportunities in dynamic markets

unified communications provider long island

Why should improving collaboration with company divisions, partners and suppliers be at the forefront of a company’s strategic plans? While every company is different, common themes emerge. Globalization allows companies to outsource functions around the world, whether for lower costs or to enable a 24/7/365 enterprise. Agile decision making speeds time to market for new ideas and helps avert crises. Cost containment enables companies to be better insulated against external cost pressures and sustain profitability.

The Unified Communications Provider of Choice for Organizations in Long Island and NYC

As a Cisco Gold and Master Collaboration Partner, Converged Technology Group delivers comprehensive collaboration solutions to customers that allow them to evolve the way they work. The Cisco Collaboration Architecture breaks down the barriers that exist between different content formats, tools, devices, companies and people working towards a common goal. From endpoints to networks to servers, our technically proficient team deploys, implements and operates business collaboration solutions that generate ROI – not only from the operational savings realized but also from the increased productivity and strategic advantages that are created.

Our goal is to help you empower your employees, customers, and partners with the collaboration tools to work when, where, and how they want, without traditional limitations.

We offer the following unified communications technology solutions from Cisco:

Unified Communications

Whether delivered on premise or in the Cloud, Converged Technology Group will help you implement robust solutions for call control, gateway communications, and Unified Communications that bring together voice, video, data, and mobile collaboration in ways that reduce costs, improve productivity, and boost business innovation.

Customer Care

Today’s customers want more personalized service experiences, delivered exactly when and how they need them. Converged Technology Group helps you seamlessly manage omnichannel solutions for customer care. You will be able to deliver great experiences at every touchpoint to build brand loyalty while streamlining service.

Conferencing

Converged Technology Group will help you optimally implement Cisco’s scalable web and video conferencing solutions so your teams can collaborate securely wherever they are. Give employees, customers, and partners the integrated voice, video, and content sharing solutions they need to make meetings more productive, accessible from mobile devices, desktops, or conference rooms.

Collaboration Endpoints

From IP phones to fully integrated room based video conferencing to web, mobile, and desktop clients, Converged Technology Group will help you optimize the user experience, and every interaction, through secure, reliable collaboration that supports mobile workers, remote workers, and flexible work spaces for in-office employees.

Ready to learn more about our collaboration solutions? Talk to Converged Technology Group’s unified communications consultants today.