Managed Service Provider (MSP) Pros

Industry Leading IT Support Services

Converged Technology Group offers professional Managed Services on Long Island and NYC that provide the ideal IT solution for small- to mid-sized businesses in every industry. These services include the SMB Assist360° Fully Managed IT Helpdesk, and Cloud-based, Assist360° Co-Managed Services. We invite you to learn more about the value of partnering with Converged Technology Group as your MSP to protect your business assets. Contact our team today!

As your Managed Services Provider in NYC and Long Island, Converged Technology Group’s roster also includes managed applications, Endpoint management, Endpoint security, Managed Microsoft 365, Business VolP, managed print, Database optimization/management, managed cloud services, IT staff augmentation/co-management, and IT strategy services. Now you know why there’s no need to search online for a “managed service provider near me”, or a “MSP managed service provider”.

Partner with Converged Technology Group, so you can return your focus to your enterprise’s core values and leave your IT support to us!

Assist360° Managed IT Solutions

Expert Managed IT Solutions

IT Support Services

Partner with Converged Technology as Your Managed Service Provider in NYC and Long Island

For over 20 years, faster internet speeds have enabled IT professionals to troubleshoot programs and applications remotely. The experts are known as Managed Service Providers (MSP) and serve small- to mid-sized businesses who lack an in-house IT staff and/or the budget to manage their own systems, databases, and applications. Co-managed IT services that augment existing staff are also a consideration for Mid-Market, Commercial, and Enterprise-level businesses. Partnering with Converged Technology Group will save your organization both time and money by allowing your firm’s decision-makers to focus on your core functions to meet your business goals. Here are the two key MSP services that Converged Technology Offers:

  • Azure Migration
  • Cisco Centralized Management
  • Cisco Collaboration
  • Cisco Enterprise Networking

Azure Migration

Azure cloud migration offers a centralized hub to both assess and migrate your onsite/in-house servers, infrastructure, applications, and data over to Azure. This platform allows for a more unified migration as a single portal to start, run, and track Azure migrations. Converged Technology Group’s highly experienced IT professionals will ensure your data’s Azure cloud migration runs as seamlessly as possible.

Cisco Centralized Management

Converged Technology’s Cisco centralized management service enables the management and configuration of multiple appliances simultaneously for greater network reliability, flexibility, and scalability. At its core, the Cisco Meraki cloud management platform, as it is also known, enables users to manage all of their Meraki network devices from a single, simple, yet secure platform. Additionally, the network can function globally yet be fully compliant with local requirements and mandates. In this environment, a Peer to Peer cluster can be created to enable control of an entire cluster or group from any machine.

Cisco Collaboration

Nationwide, workers are returning to their offices, working a hybrid model, or opting to permanently telecommute. Keeping an organization connected has never been more critical to overall business success. Converged Technology Group utilizes Cisco collaboration solutions to increase communication across teams to build stronger staff engagement and productivity, while enhancing customer experiences. Many businesses seeking Cisco collaboration tools on Long Island have turned to Converged Technology Group’s team for the ideal solution. We work to ensure optimal connectivity and communication no matter where or if the user is on a mobile device or desktop.

Cisco Enterprise Networking

Cisco enterprise networking consists of both physical and virtual networks and protocols to connect all users and systems on a local area network (LAN). Many corporations that utilize Cisco enterprise networking on Long Island and Manhattan have turned to Converged Technology to ensure that optimal encryption will additionally serve data center applications, and the cloud as well as facilitate access to network analytics and data.

IT Solutions for All Industries

As an MSP or Managed Service Provider, Converged Technology Group offers small- to mid-size firms our SMB Assist360° Fully Managed IT Helpdesk Services which include:

  • Discovery and Roadmap
  • IT Service Management
  • 24×7 Remote Monitoring & Alerting
  • 24×7 Service Desk
  • Managed Endpoint Protection




Assist360° Co-managed Services which are cloud based and encompass:

  • Managed Network Infrastructure
  • Managed Server Infrastructure
  • Managed End-User Helpdesk
  • Managed Backup
  • Managed Hosted Server / Storage Azure
  • Managed Hosted Server / Storage Azure Sec. Checkups
  • Managed Security Firewall
  • Managed Security Patch Management
  • Managed IT Helpdesk
  • Managed Security Awareness Training
  • Managed Web Security
  • Managed Email Security
  • Managed Detection & Response
  • Managed PC Cloud Backup

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Office Relocation

Relocating a successful office can be stressful, and entails far more than hiring movers. Consider your technology, networks, systems, data, and the fact that downtime must be minimal if not completely avoided. When you are planning to move your premises and require IT office relocation services, partner with Converged Tech’s Office IT relocation services. We specialize in IT relocations and IT office relocations for businesses of all sizes. Our experience and expertise will ensure that the process runs smoothly so you can focus on managing your core business.

Office Setup

Whether you are moving from a startup into your first office space or expanding into new premises, consult with Converged Tech to ensure your new office IT setup will be sufficient for your firm’s growing needs. We can assist with your staffers’ computer workstation setup, suggest and implement its infrastructure setup to maximize your current and future IT requirements as well as to safeguard against security threats and data loss. Your new office workstation setup will be fully compliant with current regulations.

VOIP Setup

Converged Technology offers our VoiceOverInternetProtocol (VOIP) setup for small business service to ensure that your business communications system runs both efficiently, reliably, affordably, and securely. Our team can advise as to the best systems for your business needs, as well as ensure that connectivity will handle every aspect of business communication you require in and outbound calls, internet traffic generated by video conferencing and team messaging, and more.

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