Assist360o Managed Support Services
Cloud-based services to support IT infrastructure and lower TCO
The importance of technology in the daily operations of commercial enterprises has made 24x7x365 uptime almost mandatory for most businesses. Ensuring this level of reliability and accessibility can put a large burden on internal IT staff, especially as data centers evolve and complexity of IT continues to grow.
Converged Technology Group offers the Assist360o suite of managed services to keep business-critical technology systems online and secure. Assist360o has been optimized to provide cost effective ongoing support for each solution we offer our customers. This co-managed offering allows you to supplement your existing staff with our experienced support team across all of your key IT areas. Plus, the Converged Technology team works with vendors, warranties and service level agreements to augment existing support systems.
Assist360o packages include:
- 24x7x365 Remote Monitoring
- SLA-Based Priority Response Services
- Unlimited IT Help Desk Support
- Vendor Management
- Network Optimization Services