360° Coverage of Your Business-Critical Technology Systems
Providing a cost effective, co-managed approach to proactively maintain peak IT performance
The importance of technology in the daily operations of commercial enterprises has made 24x7x365 uptime almost mandatory for businesses. With Converged Technology Group's Assist360° cloud-based managed support services, you'll gain the monitoring, proactive management and on-demand support you need to ensure the highest levels of reliability and accessibility – without increasing the burden on your internal IT staff.
Assist360° allows you to supplement your existing staff with our experienced support team across all of your key IT areas, in a co-managed approach to optimizing mission-critical operations. Augment your current IT resources with our on-demand expertise to ensure reliable IT operations and efficient service delivery, while empowering your internal teams to focus on the design and delivery of new IT services.
Assist360° has been optimized to provide a highly efficient and cost-effective ongoing support solution for each technology implementation we provide our customers. Service packages can be customized to meet your unique ongoing requirements – all in an innovative cloud-based model geared to optimizing monitoring and support spend for lower TCO.
Assist360o packages include:
- 24x7x365 Remote Monitoring
- SLA-Based Priority Response Services
- Unlimited IT Help Desk Support
- Vendor Management
- Network Optimization Services
- On-site Support Services
Additionally, the Converged Technology team works with vendors, warranties and service level agreements to augment existing support systems.
When it comes to managed service, you can gain peace of mind without the hefty price tag. Talk to Converged Technology Group today to learn how we make it possible to Assist360°.