Cloud Collaboration Technology

Collaboration Technology to Achieve New Levels of Productivity for Immediate Gains

Our expert team will help you identify and implement solutions for efficient collaboration to reach business goals, faster

Collaboration puts the power of convergence to work, leveraging a single voice, video, and data network to streamline collaboration between all business users, wherever they are or travel. Converged Technology Group helps you take full advantage of advanced IP communications solutions to optimize productivity and business process workflows at every endpoint, for immediate results.

We architect collaboration and productivity solutions for immediate results. Converged works with your teams to determine the advanced applications that will best serve your collaboration needs — including video, collaboration, contact center, and mobility services. Next, we’ll implement them as highly scalable and secure services that can be delivered to the next cube, building, branch, state, or country, in support of both current and future requirements. Our goal: to provide customized, collaboration and productivity solutions to support your business and assist to achieve its goals.

Collaborating to Drive Business Outcomes

By enabling the highest levels of interactivity, you’ll see productivity soar and collaboration intensify, supporting business process optimization every step of the way. Our collaboration technology is designed and built with your ultimate business goals in mind, and leveraging best-in-class technologies such as our Cisco collaboration solutions, our initiatives have proven to drive immediate ROI gains.

Our collaboration technology solutions include:

Voice Communications

We utilize Cisco’s IP telephony solutions by leveraging your data network investment to deliver cost-effective and reliable communications systems that scale with your needs.

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Video Communication

We deploy flexible and extensible video conferencing applications to help your organization increase productivity between employees, customers, and partners by making face-to-face communication possible, even when participants are in different locations.

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Team Collaboration

Why should improving collaboration with company divisions, partners and suppliers be at the forefront of a company’s strategic plans? While every company is different, common themes emerge. Globalization allows companies to outsource functions around the world, whether for lower costs or to enable a 24/7/365. Agile decision-making speeds time to market for new ideas and helps avert crises. Cost containment enables companies to be better insulated against external cost pressures and to sustain profitability.

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Contact Center

Converged Technology Group enables your teams to deliver a differentiated customer experience with a highly secure, available, virtual, and sophisticated contact center solution.

Discuss your collaboration needs and goals with the Converged experts today. We’ll help you evaluate your options to determine your best-fit unified communications roadmap, including a highly effective cloud collaboration technology solution.

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Case Studies

Cloud collaboration is an essential technology that has emerged as a solution to physical boundaries and distance between teams. Workspace collaboration is a critical element in successful communication and overall development, both long-term and short.

We create workspace collaboration tools with the goal of positively impacting the daily operations of our clients, and we then use these solutions to help our customers usher in the future of the digital era. Harnessing the power of cloud collaboration to its full potential will empower your business and allow you to embrace success. The following is a case study that showcases the impact of cloud collaboration integration on our customers’ business operations.

Enhanced Workspaces

Customer

National Law Firm with 30 Locations

Solution

Move from on-premise to flexible Cisco Cloud, with single subscription for on-prem and cloud

Benefits

  • Provided collaboration spaces via Cisco WebEx and WebEx Teams, with added analytics from cloud-delivered capacity
  • Enabled video at all 30 locations – cloud-registered endpoints with tight on-premise integration via WebEx Edge
  • Optimized adoption with analytics to track individual meeting attendance, etc. – processed via the cloud
  • Integrated with Office365 for easy access to apps and meetings – rich user experience across on-prem & cloud apps

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(631) 468-5770