Benefits of Multifactor Authentication for Law Firms (+ Challenges)

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Multifactor authentication (MFA) is a common security practice and a key component of identity and access management (IAM). It’s an authentication method where users provide one or more verification credentials in order to log in or gain access to an online account, software application, or VPN. 

Challenges of Multifactor Authentication

While MFA is a highly recommended feature to have, it’s not without its challenges. However, many of the common issues that users run into are preventable by being proactive. When implementing MFA at your law firm, keep these challenges in mind to help prevent any issues before you even start.

Setting authentication factors

A common type of authentication factor that you’re probably already familiar with is sending a one-time passcode (OTP) to your phone number or email. These OTPs are generated whenever you log in, so they are different every time you need to provide them. When using a code generator for an OTP, these are refreshed every few seconds.

However, some authentication methods require external devices, like a badge. This can quickly become complex, especially if users are not tech-savvy. Proper training and selecting a user-friendly option can help. 

Potential delays in sign-in

If a MFA method is too complicated, it could result in delays when signing in to your accounts. Select an authentication method that works best for your team’s needs, schedules, and technical abilities.

Loss of tokens

When setting up MFA, users are often given security tokens. These are backup codes that users should save just in case they cannot access their cell phone or code generator. Each token can only be used once.

However, if you lose these tokens, then you may be locked out of your account. This can be a hassle, and often requires contacting the support desk of the application or website you need to log into in order to regain access.

Benefits of Multifactor authentication

While there can be some hiccups, ultimately, there are many benefits of MFA. Law firms in particular deal with a lot of highly sensitive information that needs to stay protected, and MFA can help you do just that.  

Prevention of account hijacks

MFA helps prevent cyber security attacks. If your username or email and your password are compromised, MFA helps safeguard your account and can prevent a cybercriminal from obtaining access.

Increased data safety for clients

MFA helps add an extra layer of security and data safety to you and your clientel. If you’re working on a legal case with sensitive information, then this increased data protection can help minimize stress so you can focus on giving them the best legal representation.

Attracting security-conscious clientele

When someone is in search of a lawyer, the last thing they want to worry about is if their sensitive information will be safe with your team. Security-conscious clients can rest assured that their information is safe when your team uses MFA to securely lock down access.

Resistance to phishing scams

Many phishing scams get users to hand over their login credentials or other personal information that can be used to log in. However, so long as the scammer doesn’t have the secondary device where you authenticate your log in attempt, then they’ll still ultimately fail. 

Meeting compliance standards

Your law firm may require MFA due to federal or state regulations. Many compliance standards require multifactor authentication for specific types of data. Implementing multifactor authentication at your law firm can help you stay ahead of federal, state, or local guidelines.

Get Help Implementing MFA Now!

When weighing the pros and cons of MFA, ultimately, the benefits outweigh the cons. If your law firm currently does not have multifactor authentication set up, you don’t need to go at it alone. 

At Converged Technology group, our IT professionals can help your team implement MFA with a smooth rollout. Our team can properly educate your law firm on best practices and how to best utilize MFA so you don’t run into any access issues. 

We specialize in servicing law firms like yours in the Manhattan, Nassau County, and Suffolk County areas in New York. Contact us today for a free IT assessment!

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