Choosing an IT Solutions Provider in NYC for Your Business

"solutions" transparent button pressed by personIt cannot be stated often enough. The New York TriState is among the most competitive business regions in the nation, if not the world. Every enterprise is technology-driven, yet the demands of keeping business systems, networks and databases, functional, reliable, and secure far exceeds the capabilities of the in-house IT department. And business decision-makers themselves need to keep their focus on driving the core values that will enable their firm to both remain competitive and level up. There is no time to research and implement on a trial basis potential IT solutions on their own. There is too much at risk. Instead, the ideal option is to locate and partner with an IT solutions provider in the NYC area. Here are some tips for selecting the right NYC IT solutions team from Converged Technology Group: 

  • Keep it Local and Open 24/7/365

It’s pointless to partner with a provider who does not offer access to assistance around the clock, even over weekends and holidays via programs such as Converged Technology Group’s Assist360 Managed Services. These include 24x7x365 Remote Monitoring for desktop, network, business mobile devices, and servers to oversee as well as to perform diagnostic tasks. Remote installations for patches, updates, and configuration installs ensure minimal productivity disruptions for maximum service efficiency. We also offer security monitoring to detect potential cybercriminal activity and prevent a system hack. Should any system or network issue require hands-on attention, our team can be deployed swiftly throughout the TriState.

    1. Top Technology Partner Network
      Are your prospects vetted, trained, and certified by their technology vendors? Converged Technology Group’s partners include HP, Dell, Alert Logic, Microsoft, APC, Veeam, VMWare, Silver Peak, Palo Alto, and Cisco -in short, the best names in our business. Our specialized skills encompass communications technologies to server and software technologies to serve the full range of our clients’ IT requirements. Converged Technology Group’s certifications and partnerships with these industry leaders underscore the fact that we utilize the latest technologies and incorporate best practices to implement and maintain our vendors’ solutions. The result: optimal maintenance, repair, and seamless upgrades across all business networks and devices.

  • Knowledge of Your Business/Industry

It is important to understand your business. Similar to being treated ‘like family’ is Converged Technology Group’s commitment to our clients. Technology is not a ‘one size fits all’ endeavor. As your IT solutions provider for NYC-based firms, Converged Technology Group takes the time to understand your company and your specific goals, so we can implement the ideal technology solutions that will literally work for you. Additionally, we’ll assess your current IT environment against your stated goals to ensure our proposed solution truly meets your needs. 

  • Redundancy Options

It’s a no-brainer- backing up all your data is very important. Yet, many firms do not have adequate back-up devices in-house. Over the last decade, several significant storms have impacted many local businesses. And, there is always the threat of fire damaging or destroying your premises. Be sure to explore our geo-redundancy options that allow all critical business data to be backed up to a secondary off-premises device. This way, should the unthinkable occur, your data will be protected, and you’ll have remote access to your important data as needed, so your business will stay in business! 

We also provide a 100% Satisfaction Guarantee: If you are dissatisfied with ANY SERVICE for ANY REASON during the first 90 days, call and let us know. We will work to resolve the issue or address the concern at NO additional charge to your organization. If there is no resolution within 30 days, you can cancel the agreement, with no additional questions asked.

So there you have it, Converged Technology Group is highly qualified, experienced, dependable, and local.  As a leading IT solutions provider for NYC- and Long Island-based firms, we offer the scope of network and data IT services your company needs regardless of its size and/or requirements. 

We invite you to schedule a confidential consultation with our team at your earliest convenience.

Email Us

(631) 468-5770