The Assist360° Managed IT Helpdesk Support
The Managed IT Helpdesk aims to keep your business up and running optimally. It provides fully outsourced, managed IT services in the NYC metro area for organizations with 15-75 potential users. This offering includes Discovery and Roadmap, IT Service Management, 24×7 Remote Monitoring & Alerting, 24×7 Service Desk and Server, and Desktop Patch Management. When your business requires optimal technical efficiency, turn to the team at Converged Technology Group for your team’s end user support services.
What can Assist360° Do for Your Business?
Every company moves at the speed of its technology. Our team can ensure that yours, ever dependent on IT systems, experiences minimal disruption and maximum productivity. Assist360°, our end user desktop support service, has been developed with the midsize business in mind. It offers the ideal solution for teams that require optimal efficiency at an affordable price point. Our helpdesk provides the ideal managed IT services solution for Long Island businesses as well as firms seeking a dependable managed service provider in NYC.
Who needs a Managed Service Provider (MSP)?
Every business that requires web-based, remote technical services to fulfill their end-user systems and support their unique IT infrastructure requirements.
What Can Businesses Expect from Converged Tech Group’s proprietary Assist360° Managed Services?
- Discovery and Roadmap
- IT Service Management
- 24×7 Remote Monitoring & Alerting
- 24×7 Service Desk
- Managed Endpoint Protection
- Managed Patch Management
Looking for a dependable Managed Service Provider in NYC or on Long Island? Let our team be your professional IT Helpdesk in New York. Learn More or submit our form below.
