For any law firm, consistent access to critical documents and data is always a major concern. To this end, many firms have established a strong data protection policy (DPP) that defines how firms will store, transmit, and eventually dispose of their important files. In this article, we’ll cover the basics of what a data protection Read More »
Modern businesses largely depend on technology to provide and perform services and face a significant range of potential dangers to their tech. These days,it seems to be the cost of doing business. Anytime you’re handling a customer’s or client’s personal data, any time you’re transmitting that information, you’re potentially putting both your business and Read More »
Law firms today use technology in various ways, from making communication more efficient to handling financial data like accounts payable and receivable. While technology enhances their work, it can also introduce new difficulties in the form of digital threats.
Managing a law firm in New York can be extremely challenging. In addition to the actual practice of law, you also have to prioritize attorney/client confidentiality, keep all of your client files secure, and comply with ABA and State bar rules regarding privacy. Then there are also local laws, such as New York’s SHIELD Act, Read More »
Technology continues to rapidly advance and become more integrated in nearly every facet of business—and the relationship between technology and the field of law is no exception. No matter the size or specialty of your law firm, there are certain challenges that are ubiquitous to the intersection of technology and law. From cybersecurity concerns to Read More »
There’s no doubt that technology and all its many applications are integral and helpful to your organization—but there comes a point when technology turns into a hindrance that slows down your operations. Providing employees with access to a helpdesk service can aid them by answering their general IT questions. But what happens when running a Read More »
Managing business technology has become increasingly complex over the last few decades. Modern businesses are heavily reliant on IT solutions to keep things operating smoothly—everything from managing employee schedules and HR, to supply chain management, to the point of sale (POS) terminals in brick-and-mortar stores all rely on software and consistent internet access to operate Read More »
It sounds oversimplified, but a help desk offers help on demand, and a service desk provides services as needed. While both offer essential support, an IT Help Desk provides fast solutions to IT issues while a service desk’s function is to deliver a specific service to end users as a form of customer service. Generally, Read More »