In the remote IT services provider sphere, there are two main IT providers: The Managed Service Provider (MSP) and the Managed Security Service Provider (MSSP). While both provide third-party services to businesses across a broad range of industries, their focus is different. The MSP firm delivers network, application, database, and general IT support and services Read More »
To begin, let’s define what a Managed IT Services Provider is- a third-party vendor that provides business information technology services. Many small to mid-size businesses may not have the ability to hire a full-scale, in-house IT department. Partnering with a leading company such as Converged Technology Group, for managed IT services in NYC and throughout Read More »
In the New York TriState, Information Technology (IT) consulting services perform an important role and are a pivotal link in the chain of corporate management, business implementation, deployment, and maintenance. More specifically, IT consultants are external analysts who evaluate a company’s IT systems to enable that enterprise to meet their business objectives. The primary duties Read More »
Among the varied services an IT vendor provides includes End User Support. This is just what it sounds like – providing assistance and resolutions whenever a client’s business encounters IT issues and service disruptions. End user support specialists provide front line assistance whenever a client (AKA ‘user’) encounters an issue with their software, applications, or Read More »
Since the onset of the global pandemic, more and more employers have adopted either a remote workforce or a hybrid plan. The benefits to this worksite transition allow employees to work in a comfortable environment, it is also known to improve their productivity. However, to safeguard and monitor a remote workforce, tools, and infrastructure must Read More »
For small to midsize businesses, there comes a point where relying solely on in-house IT staff for your ever-increasing technology requirements reaches an impasse. It is simply not possible to grow any enterprise to ‘next-level’ status without partnering with a dependable third-party vendor for your Managed IT Services. In New York, it is especially important Read More »
Ten or more years ago, it was enough to have password-protected logins. Today, weak and stolen passwords are easy entry points for cybercriminals to gain access to user and employee accounts. Once entry is gained, hackers will harvest and exploit data as well as hijack network resources. It is no surprise then that having robust, Read More »
It cannot be stated often enough. The New York TriState is among the most competitive business regions in the nation, if not the world. Every enterprise is technology-driven, yet the demands of keeping business systems, networks and databases, functional, reliable, and secure far exceeds the capabilities of the in-house IT department. And business decision-makers themselves Read More »