What are the Differences Between IT Services and Managed IT Services?

What are the Differences Between IT Services and Managed IT Services?

For decades now, we have all been living in the era of technology. Without it, no company can be effective, nor stay in business for long. Yet without an IT team either in-house or partnered with a leading Managed IT services vendor, any company is being run as efficiently as a kid’s lemonade stand- it Read More »

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What Are Disaster Recovery Solutions?

What Are Disaster Recovery Solutions?

Every corporation and every business rely on its technology to function. This includes their documents, files, servers, and applications Should sensitive data be lost, or a critical system suddenly go offline, it will likely have a major negative impact on the organization. These disruptions generally lead to financial losses (loss of clients and employee productivity) Read More »

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MSP vs MSSP: What is the Difference?

MSP vs MSSP: What is the Difference?

In the remote IT services provider sphere, there are two main IT providers: The Managed Service Provider (MSP) and the Managed Security Service Provider (MSSP). While both provide third-party services to businesses across a broad range of industries, their focus is different. The MSP firm delivers network, application, database, and general IT support and services Read More »

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What Do Managed IT Services in NYC Provide?

What Do Managed IT Services in NYC Provide?

To begin, let’s define what a Managed IT Services Provider is- a third-party vendor that provides business information technology services. Many small to mid-size businesses may not have the ability to hire a full-scale, in-house IT department. Partnering with a leading company such as Converged Technology Group, for managed IT services in NYC and throughout Read More »

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What is the Role of IT Consulting Services?

What is the Role of IT Consulting Services?

In the New York TriState, Information Technology (IT) consulting services perform an important role and are a pivotal link in the chain of corporate management, business implementation, deployment, and maintenance. More specifically, IT consultants are external analysts who evaluate a company’s IT systems to enable that enterprise to meet their business objectives. The primary duties Read More »

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What Does End User Support Do?

What Does End User Support Do?

Among the varied services an IT vendor provides includes End User Support. This is just what it sounds like – providing assistance and resolutions whenever a client’s business encounters IT issues and service disruptions. End user support specialists provide front line assistance whenever a client (AKA ‘user’) encounters an issue with their software, applications, or Read More »

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What is Desktop Virtualization

What is Desktop Virtualization

Since the onset of the global pandemic, more and more employers have adopted either a remote workforce or a hybrid plan. The benefits to this worksite transition allow employees to work in a comfortable environment, it is also known to improve their productivity. However, to safeguard and monitor a remote workforce, tools, and infrastructure must Read More »

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What Types of Businesses are Ideal Candidates for Managed IT Services?

What Types of Businesses are Ideal Candidates for Managed IT Services?

For small to midsize businesses, there comes a point where relying solely on in-house IT staff for your ever-increasing technology requirements reaches an impasse. It is simply not possible to grow any enterprise to ‘next-level’ status without partnering with a dependable third-party vendor for your Managed IT Services. In New York, it is especially important Read More »

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