It sounds oversimplified, but a help desk offers help on demand, and a service desk provides services as needed. While both offer essential support, an IT Help Desk provides fast solutions to IT issues while a service desk’s function is to deliver a specific service to end users as a form of customer service. Generally, Read More »
Essentially, a firewall is designed to keep intruders out. Firewalls filter network data at the entry level. They check the sender’s address, its intended application, and, of course, its content. Incoming data that meets the firewall’s security criteria gains entry or may exit; data that does not is stopped at the firewall checkpoint. In short, Read More »
Most businesses today succeed at the speed, scope, and efficiency of their technology. Therefore, it is becoming increasingly necessary to consider the services of either an IT Consultant company and/or a Managed IT Services Consultant firm. In this posting, we’ll cover the sometimes subtle differences between the two to enable enterprise owners to determine which Read More »
As companies grow, their dependence on technology does as well. Savvy business owners quickly realize that the advice they received from the major technology manufacturers at the point of sale will not take their enterprise into their foreseeable future. This is the time to graduate into a partnership with professional IT consulting services. In New Read More »
There’s a reason New York is called the ‘city that never sleeps’. Manhattan’s business pace is non-stop, meaning that competition is fierce, ever-growing, and continuous. For business owners, this means one thing: your sole focus needs to be maintaining and growing your core strengths. To ensure your technology is maintained, chances are you have hired Read More »
It’s a well-worn axiom- to make money, you have to spend money. That’s somewhat true, however, it underscores the importance of receiving value for the dollars you spend. It is also a fact that to remain competitive, every business must run at peak productivity every day. This means their technology needs to be fully operational, Read More »